policies

POLICIES

1. BOOKING. The security deposit is required at time of booking and secures the reservation timeslot as well as cleaning and damages. Payment in full is due at time of booking or at least 14 days prior to the reservation date. Rental agreement and ID is required to book. Client must at least 21 years of age and ID must be provided electronically at time of signing. (This can be texted to our business phone at 859-349-1299.)
2. SETUP. The tables and chairs arrangement may be changed by the client during the rental time.   There will be enough tables and chairs for either 20 or 40 people, (depending on your group size).   There is no additional set up provided unless other arrangements have been made. The client may use the amenities that are present for all to enjoy, including the tv, marker boards, bulletin board, etc.  Amenities included with every rental can be found on our website at https://themarigold.us.  TMR has available for rental extra various items like dinnerware, decorations and tables/chairs, (not included unless specifically arranged).
3. GUESTS.   Client will ensure all guests and vendors follow the rules of TMR. Client is responsible for all third parties at TMR during the rental period. Client is allowed to have only the number of guests agreed as the maximum on the booking (20 or 40).
4. PRIVATE AREAS.  Client will not enter any areas marked as "Private", unless expressly given permission in writing. 
5. CLEANING AND DEPARTING. The space should be left in the condition in which it was found. There's a list on the wall of suggested tasks to be completed at the end of any event.  If the space is not adequately cleaned, a minimum of $75 will be deducted from the security deposit prior to refunding deposit. Client must ensure the key is returned to the key box, the door is locked and the 3 remote controls for heat/ac, tv and fan are in their designated spot on the shelf near the door.  Be sure you have collected all possessions and exited by the End Time. Rental Terms and Conditions contain additional information about the security deposit.
6. ALCOHOL & SMOKING. Alcohol is allowed. Client must adhere to all state regulations regarding alcohol sales and use. Smoking is allowed outside only. If the Client's guests have inadvertently smoked inside, it would be best to communicate this immediately after the event by sending a text.
7. RESPECT. Please be aware that TMR is in a neighborhood location.  It is possible, but unlikely due to our setting, that extreme or excessive levels of noise could generate an issue with the neighbors.  We request that all guests act respectfully regarding this issue.
8. CANCELLATION.  All cancellations must be made in writing and verified by a response from TMR.  Schedule for cancellation:  (a) Thirty days or more prior to reservation: 100% refund of total paid including rent and security deposit. (b) Fourteen to 30 days prior to reservation:  50% of total rent due will be deducted from security deposit and remainder of total paid refunded, minus $20 processing fee.(c) Less than 14 days prior to reservation:    No refunds on rents paid. If rent has not been paid, then 100% of unpaid rent will be deducted from the security deposit. Any remaining security deposit funds it will be refunded minus $20 processing fee.
   All reservations not paid in full 14 days prior to reservation and where Provider has not received notice of cancellation, are subject to cancellation by Provider with no refund due.  We understand that occasionally unforeseen circumstances may change your plans. If you find that you need to cancel, please call to discuss the situation. Reservation credit may be given in certain circumstances.